Legal

Terms & Conditions

Pricing

All of our prices are in Australian dollars (AUD) and include GST (Australian goods and services tax) as of [the updated date here]. Product prices are regularly updated when price changes are received from our suppliers.

If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Total costs of the goods or services offered including all appropriate shipping/handling charges and taxes.

Where the total cost of the transaction cannot be ascertained in advance you must include a statement to that effect and provide a description of the method that will be used to calculate it.

Shipping

We deliver products using [shipping company] for Australia and [shipping company] for international etc...

Shipping costs are ...

We ship goods Australia wide and internationally OR we ship goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 0000000 to enquire about a special order.

Orders are dispatched within X business days. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within X business days to arrange an agreeable alternative item, a backorder or a full refund.

Shipping times are estimated at between X-X business days depending on your location within Australia. For international delivery, standard delivery timeframes are between X-X business days.

Refunds

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.